1Win India: Privacy Policy for Casino and Sports Betting

The information here relates to all Websites of the company and all the services provided on desktop and mobile devices. They will be referred to as Websites or Services throughout this text. Personal information includes your name, email, phone number, residential details, bet history, payment information, support tickets, etc. This document is updated occasionally, and you’ll be informed about the major changes.

What Information We Gather and How

We collect your data in two primary ways when you use our services. Your consent to this process happens when you create an account with us. This information is essential for operations.

Information You Provide: You share personal details directly with us; this includes your name, email address, telephone number, and the documents you submit for identity verification;
Data Gathered by Our Systems: Technical details are collected automatically during your visit; these are your IP address, device specifications, and browser type. We also log your system activity and might use tools like Google Analytics or information from third parties.

The Law and Your Personal Data

We handle your personal details strictly within legal boundaries. Our right to use your data rests on several key foundations, which ensure we act in a lawful and clear way.

Contractual Agreement When you make an account, you accept our Terms of Use, which is a contract; payments also fall under this;
Legal Duty We must follow specific laws, like anti-money laundering rules, which demand we manage certain user data;
Business Needs The company has valid business reasons to use your details; this helps us run our operations effectively;
Your Permission For some uses of your data, we will specifically ask for your direct approval before we take any action.

The Purpose of Your Data Collection

We collect certain details about you to ensure our site runs smoothly and safely. Your information helps us with a number of key functions, all designed to give you a secure and complete service.

To make the website work and give you the services you want;
To check your age, location, and identity for legal compliance;
To introduce fresh capabilities and functions to the services;
To stop criminal acts, secure our network, and reduce safety risks;
To handle and confirm all of your financial movements with us;
To look at your gameplay for responsible conduct checks;
To enforce the specific rules found in our Terms of Use;
To manage our relationship with you through updates and other messages.

Sharing Your Personal Details

Sometimes, we must give your details to other parties. These entities can be companies within our group, external vendors who help us operate, business associates, or even governmental bodies and similar organizations.

Data Processing in Other Countries

Your data could be managed in a country different from where you live. Data laws are not the same everywhere. But 1Win is committed to the security of your information. For people in the European Economic Area (EEA), your data moves outside this area for processing. We use special measures to guard it.

Our Security Framework

Your security is a top concern. We have put specific protocols in place to defend your private and monetary information. Below are the key defenses our system uses for your protection.

Strong TLS/SSL encryption scrambles your personal and financial data during transmission;
Employee access to your details is strictly limited to necessary job functions;
A specialized team monitors our network for immediate threat identification and response;
All servers are physically located in high-security data centers to prevent intrusion.

Information Retention

How long we hold your information depends on what it is. You have the power to request the removal of certain details. You can update your profile information and chat logs, or you can shut down your account. However, we must keep some data for up to 5 years. This is to follow legal requirements and to protect against fraudulent activity.

Your Data Rights

You can learn what personal details we collect. Access to your information is a given. You may also petition for changes. Send any questions about these rights to

Google Analytics Data Collection

We employ Google Analytics to understand visitor activity on the 1Win site. This service shows us which pages get views, the recurrence of visits, and the sites that direct you to us. To stop this data collection, you can simply disable cookies.

Data Protection with SSL

Your interactions with our website get full protection. We use secure SSL protocols to encrypt all data that moves between your device and our servers.